For a long time, the “trend of continuous improvement” has been observed. This concept is no longer associated only with the industry, but also with the service industry. The popularity of the Lean methodology is already so big, that personally I do not know a company that has not implemented, is implementing or at least failed to introduce some of the tools or methods that this approach offers us. There is a lot of statistics on this topic, which is why I omit this element.

One thing is certain – how many companies, so many ways and approaches to implementing the Lean methodology. Of course with varying results…

In this part of the blog I present my approach, step by step. The whole based on DMAIC. You can find more about DMAIC method in TOOLS & METHODS.